Lutefish Returns

Returns with Lutefish are simple and hassle-free.

We built Lutefish so musicians can make music together online. But sometimes it doesn’t work out.

Maybe:

• Your internet connection isn’t compatible

• Your playing partners are too far away

• Your setup isn’t ideal for real-time collaboration

If you give it a try and it’s not working for you, the last thing we want is for you to be stuck with something you can’t use.

How to Start a Return

1. Email us at support@lutefish.com and include your order number.

2. We’ll send you a prepaid return label.

3. Ship the unit back to us.

4. Once received, we’ll process your refund.

That’s it.

A Quick Note

If you’re having trouble getting started, we’re also happy to:

• Help review your internet setup

• Walk through troubleshooting

• Schedule a support session

Sometimes a small adjustment makes all the difference.

But if it’s not the right fit, no hard feelings — we want you making music, one way or another.